SME online strategy report download The article below is taken from a proposal for a research project to investigate SME's online marketing strategy. This research is being carried out by David Towers and made available on GoodWebPractices.

Through sharing the research findings of this project I hope to receive input, so please share your thoughts about this work.

If you would like to download the full PDF of this project proposal, please click here.

Project plan: Why SMEs have got it wrong

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Written by David Towers   

Project plan

I intend breaking down the research topic into manageable sections by following this outline and using the research methods indicated on the right:

Main question

Broad research questions

Specific subject areas

Research method

Why SMEs have got it wrong: A comparative study of US and UK in online marketing

1. To what extent are SMEs using the internet to fulfil strategic objectives?

Why is the internet an important marketing channel?

- Literature review
- Interviews

Do SMEs usually have specific online strategies?

How effective are SMEs online strategies?

2. How do SMEs typically start implementing their online marketing strategy?

How do SMEs source development: in-house vs. outsourcing?

- Literature review
- Interviews

Do SMEs dedicate enough resources to online marketing?

3. What are good ways for SMEs to operate online?

Web development platform

- Online literature
- Interviews
- Case studies
- Website analysis (Frameworks and usability testing)

Website design

Search engine optimisation (SEO)

Pay per click advertising (PPC)

Web 2.0: Creating communities

Measuring ROI

4. Provide tools and frameworks to help SMEs implement effective online marketing strategies.

Online marketing strategy formation framework

- Literature review
- Case studies
- Online literature

Web platform development framework

PPC good practice

SEO analysis framework and guide

Table 1.0 - Project plan and question breakdown

Rather than explaining in more detail about each of these subject areas I have chosen to do this through the use of a mind-map. As Harris notes in 'Marketing the E-business' (Harris 2002), a mind-map is very effective in depicting the content of a project. The mind map below shows visually and in more detail how I will answer the main research objective.

Project plan mind map

Mind map index

Mind map numberNumbers show the 4 main research questions

Mind map flag symbol Flag symbol used to show when case studies will be used

Mind map star symbol Star symbol notes the key tools this project aims to produce

Online marketing strategy project plan mind map

Please click the mind map image above to see the plan in large

Feedback

This is a section of a research project proposal investigating SMEs business strategy online. I would like to know what you think about the plan to this research project. Have I missed anything out? Please post your comments below.

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